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Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Slide up the bottom menu

Slide up the bottom menu
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Select Settings

Select Settings
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Select Network & Internet

Select Network & Internet
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Select Mobile network

Select Mobile network
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Select Advanced

Select Advanced
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Select Access point names

Select Access point names
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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Reset to default

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Select Reset to default
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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select New APN

Select New APN
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Enter Internet information

Enter Internet information

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Scroll down and enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Scroll down and enter Internet information

default

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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Save

Select Save
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Select the Internet access point

Your phone has now been set up to Internet.

Select the Internet access point

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