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1

Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 13 in this guide, if you want to copy your contacts from the SIM card. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

2

Select Apps

Select Apps
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Scroll to and select Settings

Scroll to and select Settings
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If you see this screen, select Accounts or General

If you cannot find Accounts / General, continue to the next step.

If you see this screen, select Accounts or General
5

If you see this screen, select Personalisation

If you cannot find Personalisation, continue to the next step.

If you see this screen, select Personalisation
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Select Accounts

If you cannot find Accounts, continue to the next step.

Select Accounts
7

Select Google

Select Google
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Select your account

Select your account
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Make sure Sync Contacts is selected

Make sure Sync Contacts is selected
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If your screen looks like this, select Sync now

If your screen looks like this, select Sync now
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If your screen looks like this, select the Menu button and select Sync now

Note: The Menu button may be placed elsewhere on your screen or your device.

If your screen looks like this, select the Menu button and select Sync now
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Your contacts from Google will now be synced to your smartphone

Your contacts from Google will now be synced to your smartphone
13

To copy your contacts from the SIM card, return to the Home screen and select Contacts

To copy your contacts from the SIM card, return to the Home screen and select Contacts
14

Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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If your screen looks like this, select Settings

If you cannot find Settings, continue to the next step.

If your screen looks like this, select Settings
16

Select Contacts

If you cannot find Contacts, continue to the next step.

Select Contacts
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Select Import/Export / Import/export contacts

Select Import/Export / Import/export contacts
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Select Import from SIM card

Select Import from SIM card
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Select your Google account

Select your Google account
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Check the Select all / 0 selected checkbox

Check the Select all / 0 selected checkbox
21

Select Done

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Select Done
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