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Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 10 in this guide, if you want to copy your contacts from the SIM card.

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Swipe left

Swipe left
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Scroll to and select Settings

Scroll to and select Settings
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Select Accounts

Select Accounts
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Select Your email and accounts

Select Your email and accounts
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Select your Google account and select Manage

Select your Google account and select Manage
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Select Change mailbox sync settings

Select Change mailbox sync settings
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Scroll to and make sure Contacts is selected. Select Done

Scroll to and make sure Contacts is selected. Select Done
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Select Save

Your contacts from Google will now be synced to your Lumia.

Select Save
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To copy your contacts from the SIM card, return to the Home screen and select People

To copy your contacts from the SIM card, return to the Home screen and select People
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Select the Menu button

Select the Menu button
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Select Settings

Select Settings
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Scroll to and select Import from SIM

Scroll to and select Import from SIM
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Select Save contacts to

Select Save contacts to
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Select Gmail

Select Gmail
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Select next

Select next
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Check all the checkboxes and select import

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Check all the checkboxes and select import
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