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Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Select Settings

Select Settings
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Select Mobile network

Select Mobile network
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Select SIM1 or SIM2

Select SIM1 or SIM2
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Select Access point names

Select Access point names
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Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button
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Select Reset access points

Select Reset access points
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Select Reset access points

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Select Reset access points
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Select New APN

Select New APN
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Enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Enter Internet information

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Scroll down and enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Scroll down and enter Internet information

default

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Select OK

Select OK
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Select the Internet access point

Your phone has now been set up to Internet.

Select the Internet access point

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