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Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

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Select Settings

Select Settings
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Select All / More...

Select All / More...
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Select Mobile networks

Select Mobile networks
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Select Access Point Names

Select Access Point Names
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Select the Menu button and select Reset to default

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button and select Reset to default
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Your phone will reset to default Internet and MMS settings

Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

Your phone will reset to default Internet and MMS settings
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Select the Menu button and select New APN

Note: The Menu button may be placed elsewhere on your screen or your device.

Select the Menu button and select New APN
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Enter Internet information

Note: Only the values that are highlighted in yellow should be changed.

Enter Internet information

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If your screen looks like this, select SAVE

If your screen looks like this, select SAVE
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If your screen looks like this, select the Menu button and select Save

Note: The Menu button may be placed elsewhere on your screen or your device.

If your screen looks like this, select the Menu button and select Save
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Select the Internet access point

Your phone has now been set up to Internet.

Select the Internet access point

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