Before you start

This guide will show you how to set up Internet on your phone either by resetting your phone to default Internet settings or by setting up the network manually. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

Select Apps

Scroll to and select Settings

Select More...

Select Mobile networks

Select Access Point Names

If your screen looks like this, select RESET TO DEFAULT

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

If your screen looks like this, select the Menu button on the phone and select Reset to default

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

If your screen looks like this, select the Menu button and select Reset to default

Your phone will reset to default Internet and MMS settings. Network problems should be solved at this point. Remember to turn off your Wi-Fi before testing. Please continue the guide if you still cannot go online.

If your screen looks like this, select the New APN

If your screen looks like this, select the Menu button on the phone and select New APN

If your screen looks like this, select the Menu button and select New APN

Enter Internet information

Select APN type

Check the default checkbox and select OK

If your screen looks like this, select SAVE

If your screen looks like this, select the Menu button on the phone and select Save

If your screen looks like this, select the Menu button and select Save

Select the Internet access point

Your phone has now been set up to Internet.