Before you start

This guide will show you how to retrieve your contacts from your ""Google"" account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step ""9"" in this guide, if you want to copy your contacts from the SIM card. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

Select ""Settings""

If you see this screen, select ""All""

If you cannot find ""All"", continue to the next step.

Scroll to and select ""Google""

Select your account

Make sure ""Sync Contacts / Contacts "" is selected

Select the Menu button and select ""Sync now""

Note: The Menu button may be placed elsewhere on your screen or your device.

Your contacts from ""Google"" will now be synced to your smartphone

To copy your contacts from the SIM card, return to the Home screen and select ""Contacts""

Select the Menu button

Note: The Menu button may be placed elsewhere on your screen or your device.

Select ""Import/Export / More""

If you see this screen, select ""Manage contacts""

If you cannot find ""Manage contacts"", continue to the next step.

If you see this screen, select the SIM card and select ""Next""

If you cannot see this screen, continue to the next step.

If you see this screen, select your Google account and select ""Next""

If you cannot see this screen, continue to the next step.

Select ""Import from sim 1/sim 2 / Copy from SIM card""

If you cannot see this screen, continue to the next step.

Select ""0 selected"" and ""Select all"" or select ""All""

Select ""IMPORT / COPY / OK""

Select your ""Google"" account

Your contacts will be saved to your ""Google"" account and saved to your phone the next time ""Google"" is synced.