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Before you start

This guide will show you how to retrieve your contacts from your Google account if your last phone was a smartphone. If your last phone was a non smartphone, you can copy your contacts from the SIM card. Jump to step 12 in this guide, if you want to copy your contacts from the SIM card.

2

Swipe up

Swipe up
3

Select Settings

Select Settings
4

Scroll to and select Cloud and accounts

Scroll to and select Cloud and accounts
5

Select Accounts

Select Accounts
6

Select Google

Select Google
7

Select Sync account

Select Sync account
8

Make sure Sync Contacts is selected

Make sure Sync Contacts is selected
9

Select the Menu button

Select the Menu button
10

Select Sync now

Select Sync now
11

Your contacts from Google will now be synced to your Galaxy

Your contacts from Google will now be synced to your Galaxy
12

To copy your contacts from the SIM card, return to the Home screen and swipe up

To copy your contacts from the SIM card, return to the Home screen and swipe up
13

Select Contacts

Select Contacts
14

Select the Menu button

Select the Menu button
15

Select Manage contacts

Select Manage contacts
16

Select Import/Export contacts

Select Import/Export contacts
17

Select IMPORT

Select IMPORT
18

Select SIM card

Select SIM card
19

Check the All checkbox

Check the All checkbox
20

Select DONE

Select DONE
21

Select your Google account

Select your Google account
22

Select IMPORT

Select IMPORT
23

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.

Your contacts will be saved to your Google account and saved to your phone the next time Google is synced.
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Import contacts

Samsung Galaxy A5 (2017)

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