Before you start

This guide will show you how to switch between 2G, 3G and 4G if you experience problems in the network. NOTICE: SCREEN IMAGES MAY DIFFER FROM YOUR ACTUAL DEVICE.

Select ""Apps""

Scroll to and select ""Settings""

Select ""More...""

If you cannot see this screen, continue to the next step.

Select ""Mobile networks""

Check the ""Use only 2G networks"" checkbox to enable 2G

If you cannot see this screen, continue to the next step.

Uncheck the ""Use only 2G networks"" checkbox to enable 3G

If you cannot see this screen, continue to the next step.

Select ""Network Mode""

Select ""2G only"" to enable ""2G""

Select ""3G/2G automatic"" to enable ""3G""

Select ""4G/3G/2G"" to enable ""4G""